No Access for regular Users to the Cloud in WebTop 5

transocean · October 13, 2018, 9:24am

Hi friends,

Overnight access to the cloud in WebTop 5 will no longer work for the regular user. Access as WebTop Admin works. All other users receive an error message as it is visible in the picture.

Regards

Uwe

Here is the error from the log file:

2018-10-13 19:52:22 [ERROR] com.sonicle.webtop.vfs.Service - Error in ManageGridFiles
org.apache.commons.vfs2.FileSystemException: Could not find files in “file:///var/lib/nethserver/webtop/domains/NethServer/com.sonicle.webtop.vfs/mydocuments/userx”.
at org.apache.commons.vfs2.provider.AbstractFileObject.findFiles(AbstractFileObject.java:946)
at org.apache.commons.vfs2.provider.AbstractFileObject.listFiles(AbstractFileObject.java:1560)
at org.apache.commons.vfs2.provider.AbstractFileObject.findFiles(AbstractFileObject.java:921)
at com.sonicle.webtop.vfs.VfsManager.listStoreFiles(VfsManager.java:634)
at com.sonicle.webtop.vfs.Service.processManageGridFiles(Service.java:844)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sonicle.webtop.core.servlet.BaseRequest.invokeMethod(BaseRequest.java:109)
at com.sonicle.webtop.core.servlet.PrivateRequest.processRequest(PrivateRequest.java:83)
at com.sonicle.webtop.core.servlet.PrivateRequest.doGet(PrivateRequest.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:61)
at org.apache.shiro.web.servlet.AdviceFilter.executeChain(AdviceFilter.java:108)
at org.apache.shiro.web.servlet.AdviceFilter.doFilterInternal(AdviceFilter.java:137)
at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:66)
at org.apache.shiro.web.servlet.AdviceFilter.executeChain(AdviceFilter.java:108)
at org.apache.shiro.web.servlet.AdviceFilter.doFilterInternal(AdviceFilter.java:137)
at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:66)
at org.apache.shiro.web.servlet.AdviceFilter.executeChain(AdviceFilter.java:108)
at org.apache.shiro.web.servlet.AdviceFilter.doFilterInternal(AdviceFilter.java:137)
at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:66)
at org.apache.shiro.web.servlet.AdviceFilter.executeChain(AdviceFilter.java:108)
at org.apache.shiro.web.servlet.AdviceFilter.doFilterInternal(AdviceFilter.java:137)
at com.sonicle.webtop.core.shiro.filter.GZip.doFilterInternal(GZip.java:60)
at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:66)
at org.apache.shiro.web.servlet.AbstractShiroFilter.executeChain(AbstractShiroFilter.java:449)
at org.apache.shiro.web.servlet.AbstractShiroFilter$1.call(AbstractShiroFilter.java:365)
at org.apache.shiro.subject.support.SubjectCallable.doCall(SubjectCallable.java:90)
at org.apache.shiro.subject.support.SubjectCallable.call(SubjectCallable.java:83)
at org.apache.shiro.subject.support.DelegatingSubject.execute(DelegatingSubject.java:383)
at org.apache.shiro.web.servlet.AbstractShiroFilter.doFilterInternal(AbstractShiroFilter.java:362)
at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:218)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1087)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1770)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1729)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.apache.commons.vfs2.FileSystemException: Invalid descendent file name “Y:”.
at org.apache.commons.vfs2.impl.DefaultFileSystemManager.resolveName(DefaultFileSystemManager.java:796)
at org.apache.commons.vfs2.provider.AbstractFileObject.getChildren(AbstractFileObject.java:1045)
at org.apache.commons.vfs2.provider.AbstractFileObject.traverse(AbstractFileObject.java:121)
at org.apache.commons.vfs2.provider.AbstractFileObject.findFiles(AbstractFileObject.java:943)
… 62 common frames omitted

oneitonitram · October 14, 2018, 11:52am

is this only on the cloud section of webtop, and the rest including mail are working fine, or its general.

If the issue is isolated only to cloud, login to admin page and check if the users are allowed access to cloud.

transocean · October 14, 2018, 5:46pm

Hi Nitram Oneito,

it only affects the cloud part of WebTop. Where do I have to set the permissions?

Regards

Uwe

oneitonitram · October 14, 2018, 8:39pm

login as admin on webtop,
go to settings,

then follow some instructions here on enabling cloud to other users

http://docs.nethserver.org/en/v7/webtop5.html#nextcloud-integration

giacomo · October 15, 2018, 7:12am

@webtop_team any hint on this?

lucag · October 15, 2018, 7:52am

Hi @transocean,

I do not think that the cloud service for all users could be turned off by itself.

From the log there seem to be problems accessing the folders on the file system:

Can you check that there are and if the permissions are correct?
(must be tomcat:tomcat)

transocean · October 15, 2018, 2:18pm

Hi Luca Gasparini,

the permissions are correct.

Regards

Uwe

lucag · October 15, 2018, 2:58pm

It is strange that the problem occurred suddenly …
Some idea @gabriele_bulfon on what could be the problem?

gabriele_bulfon · October 15, 2018, 9:25pm

Hi, you say this happened “overnight” : you mean just one time? everynight?
This must have happened for some reason out of WebTop control.

transocean · October 16, 2018, 7:16pm

Hi gabriele_bulfon,

i mean the problem suddenly came up. Without advance notice. OnlyWebTop 5, Nextcloud with Collabora, Fail2Ban and DokuWiki works on the server.

Regards

Uwe