NextCloud SMB/CIFS not working

dnutan · April 23, 2017, 5:21pm

Indeed it’s a bug, but don’t know who is to blame.
@greavette and myself had/have the same problem, but so far no solution that I know.

Saw same reports in owncloud and nextcloud, and I’m tracking some of those bug reports.

github.com/owncloud/core

SMB external storage broken: "Storage not available"

opened 03:14AM - 06 May 16 UTC

closed 03:08PM - 12 Dec 17 UTC

salfter

Type:Bug app:files_external

I use ownCloud to serve up Greyhole storage pool volumes. Since Greyhole sits on top of Samba, it follows that one would just have ownCloud talk to Samba directly. I've mounted the relevant shares on the underlying system and switched ownCloud from SMB external storage to local external storage as a workaround, but I'm pretty sure this qualifies as a regression. ### Steps to reproduce 1. configure an SMB share in external storage 2. switch back to "files" view 3. try to open the share (or try accessing it over WebDAV) ### Expected behavior Files in the share should be visible. ### Actual behavior In the web interface, a message up top appears: "Storage not available." WebDAV access fails as well. ### Server configuration **Operating system**: Gentoo Linux. `uname -a` returns the following: ``` Linux files 4.4.6-gentoo #1 SMP Mon Apr 25 08:10:31 PDT 2016 x86_64 AMD A4-3300 APU with Radeon(tm) HD Graphics AuthenticAMD GNU/Linux ``` **Web server:** Apache 2.4.18 **Database:** MySQL 5.6.28 **PHP version:** 5.6.20 **ownCloud version:** (see ownCloud admin page) 9.0.1 **Updated from an older ownCloud or fresh install:** updated from 8.2.3 **Where did you install ownCloud from:** Portage **Signing status (ownCloud 9.0 and above):** It complains about an extra file created by Gentoo's webapp-config utility, but that's all: ``` Technical information ===================== The following list covers which files have failed the integrity check. Please read the previous linked documentation to learn more about the errors and how to fix them. Results ======= - core - EXTRA_FILE - .webapp-owncloud-9.0.1 Raw output ========== Array ( [core] => Array ( [EXTRA_FILE] => Array ( [.webapp-owncloud-9.0.1] => Array ( [expected] => [current] => ) ) ) ) ``` **List of activated apps:** ``` The process control (PCNTL) extensions are required in case you want to interrupt long running commands - see http://php.net/manual/en/book.pcntl.php Enabled: - activity: 2.2.1 - calendar: 1.1 - comments: 0.2 - contacts: 1.2.0.0 - dav: 0.1.6 - federatedfilesharing: 0.1.0 - federation: 0.0.4 - files: 1.4.4 - files_external: 0.5.2 - files_pdfviewer: 0.8 - files_sharing: 0.9.1 - files_texteditor: 2.1 - files_trashbin: 0.8.0 - files_versions: 1.2.0 - files_videoplayer: 0.9.8 - firstrunwizard: 1.1 - gallery: 14.5.0 - music: 0.3.11 - notifications: 0.2.3 - ownnote: 1.07 - provisioning_api: 0.4.1 - systemtags: 0.2 - templateeditor: 0.1 - updatenotification: 0.1.0 Disabled: - encryption - external - notes - user_external - user_ldap ``` **The content of config/config.php:** ``` The process control (PCNTL) extensions are required in case you want to interrupt long running commands - see http://php.net/manual/en/book.pcntl.php { "system": { "instanceid": "ocd9b49d92ae", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "home.alfter.us" ], "datadirectory": "\/var\/www\/home.alfter.us\/htdocs\/owncloud\/data", "overwrite.cli.url": "https:\/\/home.alfter.us\/owncloud", "dbtype": "mysql", "version": "9.0.1.3", "dbname": "owncloud", "dbhost": "files", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "forcessl": true, "mail_smtpmode": "smtp", "mail_smtphost": "smtp.west.cox.net", "mail_smtpport": "587", "loglevel": "1", "mail_from_address": "scott", "mail_domain": "alfter.us", "overwritewebroot": "\/owncloud", "memcache.local": "\\OC\\Memcache\\APCu", "theme": "", "maintenance": false, "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "trashbin_retention_obligation": "auto", "filesystem_check_changes": "1" }, "apps": { "activity": { "enabled": "yes", "installed_version": "2.2.1", "types": "filesystem" }, "backgroundjob": { "lastjob": "2" }, "calendar": { "enabled": "yes", "installed_version": "1.1", "ocsid": "168707", "types": "" }, "comments": { "enabled": "yes", "installed_version": "0.2", "types": "logging" }, "contacts": { "enabled": "yes", "installed_version": "1.2.0.0", "ocsid": "168708", "types": "" }, "core": { "backgroundjobs_mode": "cron", "global_cache_gc_lastrun": "1436463001", "installedat": "1423445615.4399", "lastcron": "1462502702", "lastupdateResult": "{\"version\":{},\"versionstring\":{},\"url\":{},\"web\":{}}", "lastupdatedat": "1462502230", "oc.integritycheck.checker": "{\"core\":{\"EXTRA_FILE\":{\".webapp-owncloud-9.0.1\":{\"expected\":\"\",\"current\":false}}}}", "public_caldav": "calendar\/share.php", "public_calendar": "calendar\/share.php", "public_documents": "documents\/public.php", "public_files": "files_sharing\/public.php", "public_gallery": "gallery\/public.php", "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php", "remote_caldav": "dav\/appinfo\/v1\/caldav.php", "remote_calendar": "dav\/appinfo\/v1\/caldav.php", "remote_carddav": "dav\/appinfo\/v1\/carddav.php", "remote_contacts": "dav\/appinfo\/v1\/carddav.php", "remote_dav": "dav\/appinfo\/v2\/remote.php", "remote_files": "dav\/appinfo\/v1\/webdav.php", "remote_filesync": "files\/appinfo\/filesync.php", "remote_webdav": "dav\/appinfo\/v1\/webdav.php", "repairlegacystoragesdone": "yes" }, "dav": { "enabled": "yes", "installed_version": "0.1.6", "types": "filesystem" }, "documents": { "enabled": "no", "installed_version": "0.8.2", "ocsid": "168711", "types": "" }, "federatedfilesharing": { "enabled": "yes", "installed_version": "0.1.0", "types": "" }, "federation": { "enabled": "yes", "installed_version": "0.0.4", "types": "authentication" }, "files": { "cronjob_scan_files": "500", "enabled": "yes", "installed_version": "1.4.4", "types": "filesystem" }, "files_external": { "\/Books": "1423447141", "\/Downloads": "1423447379", "\/InstantUpload": "1423447221", "\/Movies": "1423447081", "\/Music": "1439925635", "\/Pictures": "1423531234", "\/TV Shows": "1423446884", "\/Torrents": "1423448490", "\/Video": "1441296000", "\/flac": "1449016825", "\/iso": "1423448420", "\/svndumps": "1423448448", "enabled": "yes", "installed_version": "0.5.2", "ocsid": "166048", "types": "filesystem" }, "files_locking": { "enabled": "no", "installed_version": "", "types": "filesystem" }, "files_pdfviewer": { "enabled": "yes", "installed_version": "0.8", "ocsid": "166049", "types": "" }, "files_sharing": { "enabled": "yes", "installed_version": "0.9.1", "types": "filesystem" }, "files_texteditor": { "enabled": "yes", "installed_version": "2.1", "ocsid": "166051", "types": "" }, "files_trashbin": { "enabled": "yes", "installed_version": "0.8.0", "types": "filesystem" }, "files_versions": { "enabled": "yes", "installed_version": "1.2.0", "types": "filesystem" }, "files_videoplayer": { "enabled": "yes", "installed_version": "0.9.8", "types": "" }, "files_videoviewer": { "enabled": "no", "installed_version": "0.1.3", "ocsid": "166054", "types": "" }, "firstrunwizard": { "enabled": "yes", "installed_version": "1.1", "ocsid": "166055", "types": "" }, "gallery": { "enabled": "yes", "installed_version": "14.5.0", "types": "" }, "music": { "enabled": "yes", "installed_version": "0.3.11", "ocsid": "164319", "types": "filesystem" }, "notes": { "enabled": "no", "installed_version": "2.0.1", "ocsid": "174554", "types": "" }, "notifications": { "enabled": "yes", "installed_version": "0.2.3", "types": "logging" }, "ownnote": { "enabled": "yes", "installed_version": "1.07", "ocsid": "168512", "types": "" }, "provisioning_api": { "enabled": "yes", "installed_version": "0.4.1", "types": "prevent_group_restriction" }, "search_lucene": { "enabled": "no", "installed_version": "0.5.3", "ocsid": "168709", "types": "filesystem" }, "systemtags": { "enabled": "yes", "installed_version": "0.2", "types": "logging" }, "templateeditor": { "enabled": "yes", "installed_version": "0.1", "types": "" }, "updatenotification": { "enabled": "yes", "installed_version": "0.1.0", "types": "" }, "updater": { "enabled": "no", "installed_version": "0.6", "types": "" }, "user_webdavauth": { "enabled": "no", "installed_version": "1.1.0.1", "ocsid": "166062", "types": "authentication" } } } ``` **Are you using external storage, if yes which one:** local/smb/sftp/... Was using SMB storage exclusively, but switched to local storage to get things working again **Are you using encryption:** yes/no At what level? It's served up over HTTPS (and HSTS is enabled). If you're referring to encrypted file storage, then no. **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... This problem does show up when I try to access files remotely over WebDAV. ### Client configuration **Browser:** Chrome **Operating system:** Windows or Linux...makes no difference ### Logs #### Web server error log access_log segment following an attempt at accessing an SMB share: (nothing in error_log) ``` 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "PROPFIND /owncloud/remote.php/webdav/Books%20(Test) HTTP/1.1" 503 223 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/apps/files_external/userglobalstorages/25 HTTP/1.1" 200 282 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "PROPFIND /owncloud/remote.php/webdav/ HTTP/1.1" 207 16539 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/apps/files/ajax/getstoragestats.php?dir=%2F HTTP/1.1" 200 198 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/core/preview.png?file=%2Fowncloud-calendar-Days-off-from-work.ics&c=54d81bdf4b614&x=48&y=48&forceIcon=0 HTTP/1.1" 404 - 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/core/preview.png?file=%2FDays+off+from+work_u4rr5mrd649q3olmjh2a3pd4ko%40group.calendar.google.com.ics&c=54d81be8c0e94&x=48&y=48&forceIcon=0 HTTP/1.1" 404 - 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/core/preview.png?file=%2Fowncloud-calendar-Events.ics&c=54d81be01b25a&x=48&y=48&forceIcon=0 HTTP/1.1" 404 - 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/core/preview.png?file=%2FScott+Alfter_salfter%40gmail.com.ics&c=54d81bf4022d4&x=48&y=48&forceIcon=0 HTTP/1.1" 404 - 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/core/preview.png?file=%2FUS-Holidays.ics&c=54d81bf96cd5c&x=48&y=48&forceIcon=0 HTTP/1.1" 404 - 192.168.1.1 - - [05/May/2016:20:06:16 -0700] "GET /owncloud/index.php/core/preview.png?file=%2FownCloudUserManual.pdf&c=54d80e6ec5431&x=48&y=48&forceIcon=0 HTTP/1.1" 404 - ``` #### ownCloud log (data/owncloud.log) ``` {"reqId":"VywKecCoAXAAAB84l58AAACI","remoteAddr":"192.168.1.1","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 503 Storage not available\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\ServiceUnavailable\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(903): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\ObjectTree->getNodeForPath('Books (Test)')\\n#1 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(334): Sabre\\\\DAV\\\\Server->getPropertiesForPath('Books (Test)', Array, 1)\\n#2 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPropFind(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#3 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#4 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(459): Sabre\\\\Event\\\\EventEmitter->emit('method:PROPFIND', Array)\\n#5 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#6 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(55): Sabre\\\\DAV\\\\Server->exec()\\n#7 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/remote.php(138): require_once('\\\/var\\\/www\\\/home.a...')\\n#8 {main}\",\"File\":\"\\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/connector\\\/sabre\\\/objecttree.php\",\"Line\":159,\"User\":\"salfter\"}","level":4,"time":"2016-05-06T03:07:37+00:00","method":"PROPFIND","url":"\/owncloud\/remote.php\/webdav\/Books%20(Test)","user":"salfter"} {"reqId":"VywKecCoAXAAAB83w7gAAAAV","remoteAddr":"192.168.1.1","app":"files_external","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\StorageNotAvailableException\",\"Message\":\"Unknown error (sh: --authentication-file=\\\/proc\\\/self\\\/fd\\\/3: No such file or directory)\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/smb.php(157): OC\\\\Files\\\\Storage\\\\SMB->getFileInfo('')\\n#1 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/private\\\/files\\\/storage\\\/common.php(434): OC\\\\Files\\\\Storage\\\\SMB->stat('')\\n#2 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/smb.php(391): OC\\\\Files\\\\Storage\\\\Common->test()\\n#3 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/config.php(231): OC\\\\Files\\\\Storage\\\\SMB->test(false)\\n#4 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/files_external\\\/controller\\\/storagescontroller.php(256): OC_Mount_Config::getBackendStatus('\\\\\\\\OC\\\\\\\\Files\\\\\\\\Stora...', Array, false)\\n#5 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/files_external\\\/controller\\\/userglobalstoragescontroller.php(117): OCA\\\\Files_External\\\\Controller\\\\StoragesController->updateStorageStatus(Object(OCA\\\\Files_external\\\\Lib\\\\StorageConfig))\\n#6 [internal function]: OCA\\\\Files_External\\\\Controller\\\\UserGlobalStoragesController->show(25)\\n#7 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/private\\\/appframework\\\/http\\\/dispatcher.php(159): call_user_func_array(Array, Array)\\n#8 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/private\\\/appframework\\\/http\\\/dispatcher.php(89): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Files_External\\\\Controller\\\\UserGlobalStoragesController), 'show')\\n#9 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/private\\\/appframework\\\/app.php(110): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files_External\\\\Controller\\\\UserGlobalStoragesController), 'show')\\n#10 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/private\\\/appframework\\\/routing\\\/routeactionhandler.php(45): OC\\\\AppFramework\\\\App::main('UserGlobalStora...', 'show', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#11 [internal function]: OC\\\\AppFramework\\\\routing\\\\RouteActionHandler->__invoke(Array)\\n#12 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/private\\\/route\\\/router.php(276): call_user_func(Object(OC\\\\AppFramework\\\\routing\\\\RouteActionHandler), Array)\\n#13 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/lib\\\/base.php(882): OC\\\\Route\\\\Router->match('\\\/apps\\\/files_ext...')\\n#14 \\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/index.php(39): OC::handleRequest()\\n#15 {main}\",\"File\":\"\\\/var\\\/www\\\/home.alfter.us\\\/htdocs\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/smb.php\",\"Line\":119}","level":3,"time":"2016-05-06T03:07:37+00:00","method":"GET","url":"\/owncloud\/index.php\/apps\/files_external\/userglobalstorages\/25","user":"salfter"} ``` #### Browser log `````` client.js?v=a10ba7d…:183 PROPFIND https://home.alfter.us/owncloud/remote.php/webdav/Books%20(Test) 503 (Service Unavailable)dav.Client.request @ client.js?v=a10ba7d…:183dav.Client.propFind @ client.js?v=a10ba7d…:80Client.getFolderContents @ client.js?v=a10ba7d…:402FileList.reload @ filelist.js?v=a10ba7d…:1422FileList.changeDirectory @ filelist.js?v=a10ba7d…:1321(anonymous function) @ fileactions.js?v=a10ba7d…:622FileList._onClickFile @ filelist.js?v=a10ba7d…:572x.event.dispatch @ jquery.min.js?v=a10ba7d…:5v.handle @ jquery.min.js?v=a10ba7d…:5 preview.png:1 GET https://home.alfter.us/owncloud/index.php/core/preview.png?file=%2Fowncloud-calendar-Days-off-from-work.ics&c=54d81bdf4b614&x=48&y=48&forceIcon=0 404 (Not Found) preview.png:1 GET https://home.alfter.us/owncloud/index.php/core/preview.png?file=%2FDays+off…d4ko%40group.calendar.google.com.ics&c=54d81be8c0e94&x=48&y=48&forceIcon=0 404 (Not Found)``` ``````

github.com/nextcloud/server

External Storage: HTTP/1.1 503 Storage is temporarily not available

opened 12:52PM - 31 Jan 17 UTC

closed 08:00AM - 20 Aug 20 UTC

stefan04

bug medium feature: external storage 0. Needs triage

### Steps to reproduce 1. Configure external Storage to webdav.magentacloud.de.… - Options: username/passwort, use https, enable preview - Foldername: Extern/cloud - Create Folder Extern with Webinterface under Nextcloud ![nc_01](https://cloud.githubusercontent.com/assets/14871670/22428774/9a5ded38-e708-11e6-8997-71d2dc9b6f64.PNG) ![nc_02](https://cloud.githubusercontent.com/assets/14871670/22428815/c2c47e2c-e708-11e6-980e-d3075bb8128a.PNG) 2. Go to Apps->Folders and browse to the external cloud folder. ![nc_03](https://cloud.githubusercontent.com/assets/14871670/22428888/05f26722-e709-11e6-8eac-d2118f7f63f2.PNG) 3. Get Error Message "Storage is temporarily not available" 4. Show Log: ``` Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: HTTP/1.1 503 Storage is temporarily not available /var/www/vhosts/pbox24.de/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 939: OCA\DAV\Connector\Sabre\ObjectTree->getNodeForPath('Extern/cloud') /var/www/vhosts/pbox24.de/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 336: Sabre\DAV\Server->getPropertiesForPath('Extern/cloud', Array, 1) [internal function] Sabre\DAV\CorePlugin->httpPropFind(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response)) /var/www/vhosts/pbox24.de/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105: call_user_func_array(Array, Array) /var/www/vhosts/pbox24.de/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 479: Sabre\Event\EventEmitter->emit('method PROPFIND', Array) /var/www/vhosts/pbox24.de/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 254: Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response)) /var/www/vhosts/pbox24.de/nextcloud/apps/dav/appinfo/v1/webdav.php - line 60: Sabre\DAV\Server->exec() /var/www/vhosts/pbox24.de/nextcloud/remote.php - line 165: require_once('/var/www/vhosts...') {main} ``` ![nc_04](https://cloud.githubusercontent.com/assets/14871670/22428894/0c891ab8-e709-11e6-8b26-a87eb7f49277.PNG) 5. In addition I also checked the network traffic with tcpdump. If the option at https:// in the settings is not enabled i get many requests to webdav server. If the option at https:// in the settings is enabled here is no network request to the webdav server at all. ### Expected behaviour It should show the files on external storage ### Actual behaviour I get the error message : Storage is temporarily not available ### Server configuration **Operating system**: Ubuntu 16.04 LTS **Web server:** Apache 2.4.18 **Database:** MySQL 5.7.17 **PHP version:** 7.0.13 **Nextcloud version:** (see Nextcloud admin page) 11.0.1 **Updated from an older Nextcloud/ownCloud or fresh install:** fresh install **Where did you install Nextcloud from:** Nextcloud website **Signing status:** i dont know **Integrity check:** No errors have been found. **List of activated apps:** <details> <summary>App list</summary> ``` Enabled: - activity: 2.4.1 - comments: 1.1.0 - dav: 1.1.1 - encryption: 1.4.1 - federatedfilesharing: 1.1.1 - federation: 1.1.1 - files: 1.6.1 - files_external: 1.1.2 - files_pdfviewer: 1.0.1 - files_sharing: 1.1.1 - files_texteditor: 2.2 - files_trashbin: 1.1.0 - files_versions: 1.4.0 - files_videoplayer: 1.0.0 - firstrunwizard: 2.0 - gallery: 16.0.0 - logreader: 2.0.0 - lookup_server_connector: 1.0.0 - nextcloud_announcements: 1.0 - notifications: 1.0.1 - password_policy: 1.1.0 - provisioning_api: 1.1.0 - serverinfo: 1.1.1 - sharebymail: 1.0.1 - survey_client: 0.1.5 - systemtags: 1.1.3 - theming: 1.1.1 - twofactor_backupcodes: 1.0.0 - updatenotification: 1.1.1 - workflowengine: 1.1.1 Disabled: - admin_audit - external - files_accesscontrol - files_automatedtagging - files_retention - templateeditor - user_external - user_ldap - user_saml ``` </details> **The content of config/config.php:** <details> <summary>Config report</summary> ``` { "system": { "instanceid": "ocjimdtby5ih", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "viper666.selfhost.bz" ], "datadirectory": "\/var\/customers\/webs\/Stefan\/viper666.selfhost.bz\/data", "overwrite.cli.url": "https:\/\/viper666.selfhost.bz", "dbtype": "mysql", "version": "11.0.1.2", "dbname": "nextcloud", "dbhost": "localhost", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "logtimezone": "UTC", "loglevel": "2", "installed": true, "memcache.local": "\\OC\\Memcache\\APCu", "filelocking.enabled": "true", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "localhost", "port": 6379 } } } ``` </details> **Are you using external storage, if yes which one:** local/smb/sftp/... Yes: webdav, dropbox, local **Are you using encryption:** yes/no Yes, but not to the external memory, since the encryption does not work here either. **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... No ### Client configuration **Browser:** Firefox 50.1.0 **Operating system:** Windows 10 and Windows 7 ### Logs #### Web server error log <details> <summary>Web server error log</summary> ``` No error in this log ``` </details> #### Nextcloud log (data/nextcloud.log) <details> <summary>Nextcloud log</summary> ``` {"reqId":"kqcphi0WkTRJ0P2+pMn9","remoteAddr":"194.113.40.34","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 503 Storage is temporarily not available\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\ServiceUnavailable\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(939): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\ObjectTree->getNodeForPath('Extern\\\/cloud')\\n#1 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(336): Sabre\\\\DAV\\\\Server->getPropertiesForPath('Extern\\\/cloud', Array, 1)\\n#2 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPropFind(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#3 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#4 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PROPFIND', Array)\\n#5 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#6 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(60): Sabre\\\\DAV\\\\Server->exec()\\n#7 \\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/remote.php(165): require_once('\\\/var\\\/customers\\\/...')\\n#8 {main}\",\"File\":\"\\\/var\\\/customers\\\/webs\\\/Stefan\\\/viper666.selfhost.bz\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/ObjectTree.php\",\"Line\":162,\"User\":\"sherb\"}","level":4,"time":"2017-01-31T12:02:19+00:00","method":"PROPFIND","url":"\/remote.php\/webdav\/Extern\/cloud","user":"sherb","version":"11.0.1.2"} ``` </details> #### Browser log <details> <summary>Browser log</summary> ``` No errors here ``` </details>

github.com/nextcloud/server

External storage

opened 03:51PM - 09 Mar 17 UTC

closed 01:35PM - 06 Mar 23 UTC

ddanielww

bug needs info feature: external storage 0. Needs triage

### Steps to reproduce 1.Add SMB share in the external storage app 2.Add host, share and user name and password 3.Try to access the directory and it takes you to the all files page ### Expected behaviour It should map the entire share and this should be accessible through the all file screen. The system should default the remote folder to / and the entire share should mount. It only works if you specify a valid remote folder, however, I need to map the entire drive. ### Actual behaviour The folder is not mounted and can not be accessed through the all file screen, It shows in the external storage section but if you click into it it takes you into all files with no error. No error in logs ### Server configuration **ubuntu**: **apache2:** **mysql:** **PHP 7:** ** Nextcloud 11.0.2 ** **fresh install:** **website** **Signing status:** <details> <summary>Signing status</summary> ``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. No errors have been found. <

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