Nextcloud not available after nethserver update

maddin · August 29, 2020, 6:54pm

NethServer Version: 7.8.2003
Module: Nextcloud

Hi All,

and yes! it was me! And I’m even not able to explain my problem exactly!

Ok I updated to 7.7.1908 and than to 7.8.2003 because of a problem with ufdbguard.

Everything fine but no I’m not able to connect to nextcloud. - No, not right I can see:

But sure that is not the “right” cloud, because I called my “drostecloud”

My nextcloud before Udate was the 16.0.4.1 and I tried the solutions from Problem nextcloud after update 7.7.1908 but must understood something wrong…

Where can I start to search the reason for my problem?

Thx for help

Before I remembered my problem there war a big WOW for Cockpit…

martin

GG_jr · August 29, 2020, 7:03pm

Hi @maddin,

Try to add in Cockpit -> Applications -> Nextcloud -> Configuration -> Trusted domains (one per line): yourdomain.de

Gabriel

maddin · August 29, 2020, 7:08pm

thx for help

in the meantime I did: but as I wrote it’s think it’s not the “right” nextcloud?

GG_jr · August 29, 2020, 7:34pm

Did you try to update Nextcloud via built-in upgrader?
It seems to be in “Maintenance mode” due an update process.

maddin · August 29, 2020, 7:45pm

hi @GG_jr

no, I just update nethserver to 7.8 2003 because of a ufdbguard-problem!

I think i have to downgrade to nextcloud 17 and than step by step update to 19 but I’m absolut noob with no idea how to get the right packages…

martin

mrmarkuz · August 29, 2020, 7:57pm

Please check also the wiki for troubleshooting nextcloud.

GG_jr · August 29, 2020, 8:00pm

or you can try (from wiki):
1.

yum downgrade nethserver-nextcloud-1.8.4-1.ns7 nextcloud-17.0.2-1.el7
yum update nethserver-nextcloud nextcloud

or
2.

yum -y remove nextcloud
yum install nethserver-nextcloud

maddin · August 29, 2020, 8:02pm

@mrmarkuz I did - but in my yum history and of course for real I can’t find the packages for the following main version 17…

and now I try to understand how to do:

martin

maddin · August 29, 2020, 8:04pm

I do not know how to remove the packages and add the needed…without making my problem more problematic

I hope I can get my passwords out of nextcloud back…
[root@central ~]# rpm -q nethserver-nextcloud nextcloud
nethserver-nextcloud-1.12.4-1.ns7.noarch
Das Paket nextcloud ist nicht installiert

and next to me there are 2 books that I actually wanted to start - what an irony

Don Quijote von der Mancha Teil I und II: Roman (dtv Klassik)

von:[Cervantes Saavedra, Miguel de]

mrmarkuz · August 29, 2020, 8:21pm

Please install nethserver-nextcloud:

yum install nethserver-nextcloud

Did you try to disable maintenance mode:

sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ maintenance:mode --off

maddin · August 29, 2020, 8:23pm

yum install nethserver-nextcloud
Geladene Plugins: auto-update-debuginfo, changelog, fastestmirror, nethserver_events
Loading mirror speeds from cached hostfile

ce-base: mirror.sov.uk.goscomb.net
ce-extras: mirror.sov.uk.goscomb.net
ce-sclo-rh: mirror.sov.uk.goscomb.net
ce-sclo-sclo: mirror.sov.uk.goscomb.net
ce-updates: mirror.sov.uk.goscomb.net
epel: mirror.speedpartner.de
epel-debuginfo: mirror.speedpartner.de
nethforge: mirror.alpix.eu
nethserver-base: mirror.alpix.eu
nethserver-updates: mirror.alpix.eu
Paket nethserver-nextcloud-1.12.4-1.ns7.noarch ist bereits in der neuesten Version installiert.
Nichts zu tun

the nextcloud Site after disabling the maintenance:mode changed to:

I got my Drostecloud back - but not more

mrmarkuz · August 29, 2020, 8:25pm

Please execute:

signal-event nethserver-nextcloud-update

or

sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ upgrade

maddin · August 29, 2020, 8:30pm

[root@central ~]# sudo -u apache scl enable rh-php73 – php -dmemory_limit=512M /usr/share/nextcloud/occ upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Set log level to debug
Turned on maintenance mode
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Reset log level

and as far as I understood I have to downgrade to version 17(one after my previous version) but I can’t because I do not have the rigth packages for this

maddin · August 29, 2020, 8:34pm

root@central ~]# yum history packages *nextcloud
Geladene Plugins: auto-update-debuginfo, changelog, fastestmirror, nethserver_events
ID | Aktion(en) | Package

[root@central ~]# yum --showduplicates list *nextcloud
Geladene Plugins: auto-update-debuginfo, changelog, fastestmirror, nethserver_events
Loading mirror speeds from cached hostfile

ce-base: mirror.sov.uk.goscomb.net
ce-extras: mirror.sov.uk.goscomb.net
ce-sclo-rh: mirror.sov.uk.goscomb.net
ce-sclo-sclo: mirror.sov.uk.goscomb.net
ce-updates: mirror.sov.uk.goscomb.net
epel: mirror.speedpartner.de
epel-debuginfo: mirror.speedpartner.de
nethforge: mirror.alpix.eu
nethserver-base: mirror.alpix.eu
nethserver-updates: mirror.alpix.eu
Installierte Pakete
nethserver-nextcloud.noarch 1.12.4-1.ns7 @nethserver-updates
Verfügbare Pakete
nethserver-nextcloud.noarch 1.10.0-1.ns7 nethserver-base
nethserver-nextcloud.noarch 1.10.1-1.ns7 nethserver-updates
nethserver-nextcloud.noarch 1.11.0-1.ns7 nethserver-updates
nethserver-nextcloud.noarch 1.12.0-1.ns7 nethserver-updates
nethserver-nextcloud.noarch 1.12.1-1.ns7 nethserver-updates
nethserver-nextcloud.noarch 1.12.2-1.ns7 nethserver-updates
nethserver-nextcloud.noarch 1.12.3-1.ns7 nethserver-updates
nethserver-nextcloud.noarch 1.12.4-1.ns7 nethserver-updates
nextcloud.noarch 10.0.4-2.el7 epel
nextcloud.noarch 18.0.0-1.el7 nethserver-base

and I wrote before: martin is a noob

dnutan · August 29, 2020, 9:01pm

nextcloud package was obsoleted when merged into nethserver-nextcloud since Nextcloud 18.0.1 release, that’s why it does no longer shows up.

Edit:
Some of the older packages are still available but have to be manually downloaded from older repos (as nethserver upgrade changed repositories version). With time this fact could lead to dependencies problem when doing manual upgrades to go through each major version of Nextcloud. (Another option could be to temporarily enable older repos to avoid manual package download).

Here’s an experimental upgrade procedure (tested on a virtual machine):

# Get currently installed version
sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ --version

# Get migration status
sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ migrations:status core

# Migrate to latest version
sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ migrations:migrate core

# edit nextcloud config.php file setting `version` to match installed version (19.0.1):
nano /usr/share/nextcloud/config/config.php  # set current installed version

# Upgrade Nextcloud, fix possible database issues and disable maintenance mode:
sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ upgrade
sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ db:add-missing-columns
sudo -u apache scl enable rh-php73 -- php -dmemory_limit=512M /usr/share/nextcloud/occ maintenance:mode --off

maddin · August 30, 2020, 5:21am

@dnutan thank you very much!

I have my drostecloud back!

@dnutan (Sancho Pansa) saddle my horse…

ty

martin

Nextcloud not available after nethserver update

Don Quijote von der Mancha Teil I und II: Roman (dtv Klassik)

root@central ~]# yum history packages *nextcloud Geladene Plugins: auto-update-debuginfo, changelog, fastestmirror, nethserver_events ID | Aktion(en) | Package

root@central ~]# yum history packages *nextcloud
Geladene Plugins: auto-update-debuginfo, changelog, fastestmirror, nethserver_events
ID | Aktion(en) | Package