NethServer Subscriptions Page Feedback

Hi @alefattorini,
perhaps you also should explain at the subscription site what the following points are:

  • Customer Portal
  • Asset Portal
  • Monitoring Portal

Thanks alot.

PS: I thought the Customer Portal is an Asset Portal.

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I will be honest here, my take is this;

People are happy to pay for quality, that’s why so many folk buy BMW and audi cars.

I sell server products and security updates to me are the most important aspect, particularly with the new data regulations in Europe you need to be able to demonstrate you are doing them. So i am happy to pay a fee every year per server to have stable updates and I’m certain my customers would. It’s also a yearly revenue stream as as a tech you can sell the service and updates. So a quality product backed up by security updates and tech support is a win win to me.

My 10 pence worth.

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You’re right, we need to clarify it better. I could rename “Customer portal” in "Nethesis Helpdesk Portal"
Is it more clear?
And yes, I have to clarify what we mean for Asset/Monitoring portal. The truth is that everyone is going to be able to test a trial for 30 days, so we can get our hands on it and see what asset and monitoring involve.

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In my opinion “Nethesis Helpdesk Portal” like you said is much better.

If you do this it looks great to me.

I think we shouldn’t worry to much about “fighting the registration keys black market” :smile:

The registration key is not hardware bound, because what you’re buying is a support service.
If someone uses the same key on two different systems, he/she will have a screwed monitoring system.
The only benefit will be to get access to the stable repositories … Not a big problem, since the whole stuff is Open and we will also provide provisioning scripts for the infrastructure.

Before going further in this topic, please wait few days and we will publish also the design documentation to explain better how everything should work in our view.
As always, every opinion (and code!) is welcome! :wink:

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A stub of the documentation is online: https://nethesis.github.io/dartagnan/

It’s still in early stages and we will try to keep it updated during the development.
If you want to know more about mirrors, for now take a look at @davidep pull request: https://github.com/DavidePrincipi/dartagnan/blob/porthos-import/porthos/README.md

Please give me an hand to complete especially the introduction part! Also feel free to raise questions to create new answers to be added inside the documentation :wink:

Edit

I forgot an important thing! From today, @stephdl nethserver-yum-cron package has been moved under NethServer organization and will be part of the subscription program!

After the machine registration, do you prefer that downloaded packages will be installed by default?

  • Yes please, I’m a lazy sysadmin: install updates overnight whenever possible!
  • Do not steal my job: I want to manually install the updates!

0 voters

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Hi @giacomo,
what does this mean, whithout subscription you can’t get it anymore or rather it’s not updated?

Thanks in advance for your explanation.

It means that we will help Stephane to maintain the package :wink: This is last piece we talked about in this thread: [Proposal] New way to handle upstream updates

Just to clarify: every package which will be available with a subscription will be always available in standard repositories.
Take a look here: Subscriptions and help me improve it if information is missing! :wink:

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There are some typos (sorry I’m not able to correct them, tried with “Improve this page”, but only get a “not found”), but main thing is at the Inventory-Page, I would say that you should explain more exactly which data is collected.

Thank you for pointing it out: the link should be fixed.

The list of custom data collected by the inventory is here: GitHub - NethServer/nethserver-inventory: System inventory based on facter
I’d like to not replicate the same text elsewhere. Do you think is better to add it directly to the documentation and remove from the README?

I’d like to tag @planet_jeroen @hector @bwdjames @FixitFelix @flatspin @m_farlotta @Jclendineng
could you please give your vote?

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already did it. :slight_smile:

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Voted. I would prefer to be able to choose whetter to turn this on or off. I also want to point out that lazy sysadmin option can ONLY be safely implemented on production, when somebody is actually making sure that under no supported scenario it can be config breaking to apply an update.

Your job is to make sure that you did your best to filter bad updates.
Our job is to check that our configs survive an update.

Only when you implement an option where I can litteraly click ‘revert last updates’ or type a command that does this, will I feel comfortable to use an automatic install option in production. It would be perfect for test and staging tho.

TLDR; I want to be able to set this on or off. Production should imho never have this enabled, test and staging should.

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You already can do it using:

yum history rollback <transaction_id>
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…that moment you realize your basic knowledge is lacking a bit :slight_smile:

Thanks for helping me learn and, in that case, I still prefer to be able to turn it on or off, but I feel a lot more safe to set it to ‘on’ on a server that has a very basic setup without much custom configs. It could even be preferred on some roles (FW/Gateway)

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…also, I’m getting the funding ready to be able to order once you guys are ready, but I must say it feels a bit awkward to get funding for Crostino and Lasagna … could I request them being prepended by something like Tier1, Tier2, Tier3, Tier4 or anything else that avoids me naming Italian menu options ? :smiley:

I’m pretty sure it will be a topic on our next meeting, and people will be asking about the topping :stuck_out_tongue:

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Some people use flowers, why we can’t use meals? :slight_smile:

…we can, but for something as serious as servers and security, I prefer serious names, instead of running jokes :wink: I will keep you informed on how the request is received.

Hi, there!!

It seems ok for the community subscription,

But please let me choose when I`m going to update by hand, automatic updates could be dangerous.

I’ll setup the dartagnan package and I want to say:
79af6b3bc5b23131ace1d835c402fa444ebd7cfc574c6b040665280337e74d7e

In other hand, I have a case where: I have two servers one On-line, another for backup only, it’s possible to pass the subscription in case of a damage, to the backup server from the main one?

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I’m with Hector, Take the monies.

If you are in a position to offer updates already then it’s time to start signing people up.
The name insn’t that important, whats important is that it works. Neth gets the Monies, we get the updates, simples :slight_smile:

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