Your db says that mail for info@aviationacademy.ro goes to info.ssac, but your logs say that it’s going to info@aviationac.
I guess you’ll find some errors in /var/log/messages at the time you created the email address.
I’d propose to re-expand all email configuration files: signal-event nethserver-mail-server-update
No, I have no errors.
I have deleted and recreated the accounts. Same things.
I show you only a part (too much lines):
ay 30 13:03:58 mail esmith::event[684]: Event: password-modify info.ssac
/tmp/ng-6B3Yj1
May 30 13:03:58 mail esmith::event[684]: Changing password for user
info.ssac.
May 30 13:03:58 mail esmith::event[684]: passwd: all authentication
tokens updated successfully.
May 30 13:03:58 mail esmith::event[684]: Action:
/etc/e-smith/events/password-modify/S25password-set SUCCESS [0.129144]
May 30 13:03:58 mail esmith::event[684]: Action:
/etc/e-smith/events/password-modify/S40nethserver-samba-password-modify
SUCCESS [0.515732]
May 30 13:03:58 mail /sbin/e-smith/db[695]:
/var/lib/nethserver/db/accounts: OLD
info.ssac=user|City||Company||Department||FirstName|Info|LastName|SSAvC|MailForwardStatus|disabled|MailQuotaType|default|MailSpamRetentionStatus|disabled|MailStatus|enabled|PassExpires|yes|PhoneNumber||Samba|disabled|Shell|/usr/libexec/openssh/sftp-server|Street||Uid|5069|__state|new
May
30 13:03:58 mail /sbin/e-smith/db[695]:
/var/lib/nethserver/db/accounts: NEW
info.ssac=user|City||Company||Department||FirstName|Info|LastName|SSAvC|MailForwardStatus|disabled|MailQuotaType|default|MailSpamRetentionStatus|disabled|MailStatus|enabled|PassExpires|yes|PhoneNumber||Samba|disabled|Shell|/usr/libexec/openssh/sftp-server|Street||Uid|5069|__state|active
May
30 13:03:58 mail esmith::event[684]: Action:
/etc/e-smith/events/password-modify/S40user-activate SUCCESS [0.042052]
May 30 13:03:59 mail esmith::event[684]: Action:
/etc/e-smith/events/password-modify/S50nethserver-samba-user-modify
SUCCESS [0.412382]
May 30 13:03:59 mail
/etc/e-smith/events/password-modify/S80count-active-user-accounts[700]:
/var/lib/nethserver/db/configuration: OLD ActiveAccounts=61
May 30 13:03:59 mail
/etc/e-smith/events/password-modify/S80count-active-user-accounts[700]:
/var/lib/nethserver/db/configuration: NEW ActiveAccounts=62
May 30 13:03:59 mail esmith::event[684]: Action:
/etc/e-smith/events/password-modify/S80count-active-user-accounts
SUCCESS [0.036314]
May 30 13:03:59 mail esmith::event[684]: Action:
/etc/e-smith/events/password-modify/S90password-cleanup SUCCESS
[0.360019]
May 30 13:03:59 mail esmith::event[684]: Event: password-modify SUCCESS
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: OLD info@aviationacademy.ro=(undefined)
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: NEW info@aviationacademy.ro=pseudonym
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: OLD info@aviationacademy.ro=pseudonym
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: NEW
info@aviationacademy.ro=pseudonym|Access|public
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: OLD
info@aviationacademy.ro=pseudonym|Access|public
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: NEW
info@aviationacademy.ro=pseudonym|Access|public|Account|info.ssac
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: OLD
info@aviationacademy.ro=pseudonym|Access|public|Account|info.ssac
May 30 13:04:35 mail /sbin/e-smith/db[706]:
/var/lib/nethserver/db/accounts: NEW
info@aviationacademy.ro=pseudonym|Access|public|Account|info.ssac|Description|Info
SSAvC
May 30 13:04:35 mail esmith::event[709]: Event: pseudonym-create
info@aviationacademy.ro
May 30 13:04:35 mail esmith::event[709]: expanding
/etc/postfix/internal_access
May 30 13:04:35 mail esmith::event[709]: expanding /etc/postfix/vmailbox
May 30 13:04:35 mail esmith::event[709]: expanding /etc/postfix/virtual
May 30 13:04:35 mail esmith::event[709]: Action:
/etc/e-smith/events/actions/generic_template_expand SUCCESS [0.140352]
May 30 13:04:36 mail esmith::event[709]: Action:
/etc/e-smith/events/pseudonym-create/S30nethserver-mail-postmap-update
SUCCESS [0.54055]
May 30 13:04:36 mail esmith::event[709]: [INFO] new mail Values for
uid=info.ssac,ou=People,dc=directory,dc=nh: info@aviationacademy.ro
May 30 13:04:36 mail esmith::event[709]: Action:
/etc/e-smith/events/pseudonym-create/S30nethserver-mail-pseudonym-update
SUCCESS [0.140381]
May 30 13:04:36 mail esmith::event[709]: Event: pseudonym-create SUCCESS
I think is something strange with the users database, at least for this domain.
From the beginning:
As I told you, I created this domain on Friday, when I started to create first four users.
I could send and receive emails from those 4 accounts, instantly.
Today, I continued to create users and email accounts for this domain.
After each account/email address that I created, I always verified if it works.
When I seen that the first created account/email address didn’t work, I deleted the email address and then the user account and I created all, again. Nothing! I could transmit emails but I couldn’t receive. In that moment, I asked for help.
Five hours ago, before leave the office, I created some of the user account and email addresses associated to them. Of course, I could send emails but I couldn’t receive.
When I arrived at home and I checked again, I found received emails in those email accounts.
I created another user account and the email address associated to him. I could send but I could not receive emails! I deleted the email address and then the user account and I wanted to create it again. I get this (please look at the picture). It seems like the database does not refresh.
You have to find an error in messages about a failed user deletion.
Would you mind sending me the whole messages?
Upload a zip/tgz somewhere and send me the link. Thanks.
I found the error but it doesn’t help much: May 30 19:44:42 mail esmith::event[10007]: Account creation failed: error creating a LDAP directory entry: Other (e.g., implementation specific) error.
I think that we need to increase the ldap log level to see more details about the problem.
Can you reproduce the error with a different user?
Maybe we can guess the ldap problem looking at the ldif. Can you send me /var/lib/nethserver/backup/ldap-data.ldif ?
Only partially, for this domain:
I could create and delete other users without problems.
Only problem is that takes several hours to receive first email. After that, emails are received instantly.
For the other domains that are hosted on NS, none of the above issues.
I’ve little experience on ldap and I couldn’t find anything wrong on your ldif.
Next week (tomorrow it’s a public holiday in Italy) I’ll ask for help.
I want to discover what may have gone wrong in your system.
You’re welcome. It was Giacomo looking at my monitor that noticed that the ldif still contained a group named claudia.boanta. He’s to be credited for the solution.
