Description of the Problem: We are experiencing an authentication issue with the NS8 admin interface after migrating from NS7. Environment Details: Hypervisor: ProxMox NS8 Installation: Deployed from the system snapshot available at https://tinyurl.com/ns8-rocky-qcow2 Configuration: Stati…

Hi and welcome to the NethServer community! Are the cluster-admin users still there? api-cli run list-users Let’s get the user info of the admin user: api-cli run get-user-info --data '{"user":"admin"}' Maybe there’s some other issue like disk full? df -h / /home

[root@sv-0-236 ~]# api-cli run list-users AuthenticationError: invalid username-password pair or user is disabled. [root@sv-0-236 ~]# api-cli run get-user-info --data '{"user":"admin"}' AuthenticationError: invalid username-password pair or user is disabled. [root@sv-0-236 ~]# df -h / /home Filesy…

[image] 1119: Failed to start ns8-install-finalize.service. This service should be removed automatically at the first image boot. I suppose something went wrong in that phase. I suggest to not use the prebuilt image. Instead install with the standard procedure over a clean Rocky Linux or Deb…

[image] davidep: This service should be removed automatically at the first image boot. I suppose something went wrong in that phase. I suggest to not use the prebuilt image. Instead install with the standard procedure over a clean Rocky Linux or Debian system. Installation — NS8 documentation …

[image] 1119: I’ve already migrated my email client data and public folders to the host. Will reinstalling delete this data? How can I safely perform the installation? As something went wrong I think it’s the safest way to do a full reinstall including the OS which would delete the data. To …

[image] mrmarkuz: That could be the issue. The pre-built image already has NS8 preinstalled so there’s no need to run the standard installation procedure . Is it possible to reinstall without losing data?

I don’t think so. Uninstalling NS8 would remove all apps including data. As something went wrong it’s the safest way to do a fresh clean install of OS and NS8 and migrate Samba and Mail again from the NS7.

I have a problem How to re-migrate. [изображение]

If the NS7 used an external account provider, it must be created on the NS8 first, see NethServer 7 migration — NS8 documentation Or maybe you need to go back before migration on the NS7: [image] mrmarkuz: To reset the NS7 to the state before migration, see GitHub - NethServer/nethserver-ns8-m…