Roundcube Error connecting data base

Support
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1

NethServer Version: 7.3.1611
Module: roundcube

Hi, yesterday I try the mail server with roundcube, but when I try to access to roundcube, the web page responde with Databse error: connection failed! Unable to connect to the databade.

Can any one lead me step by step to I can make this work? I’ll be really gratefull

2

Maybe the mysqld service failed to start. Can you check if it’s running?

2 Likes
3

Yes, it’s running. Even I creat manually the database 'cause it wasn’t exist. But, I don’t know how to configure to connect or what should I do

4

Is it a new installation or did this happened on an existing environment?

5

Try with:

mysql -e "drop database roundcubemail"
/etc/e-smith/events/nethserver-roundcubemail-update/S20nethserver-roundcubemail-conf
1 Like
6

It’s on a new Installation, all fresh

7

Ok, let me try it, then I’ll reply you again

8

Thank you to all of you. A few hours ago, I finally make it work. On the config.inc.php file of roundcube, I edit this line:

$config[‘db_dsnw’] = ‘mysql://“user”:“password”@localhost/roundcubemail’;

And it was able to connect to database. Cheers!

9

Note that file is templated and your changes may be lost after an update.
The logs might give some clues about what gone wrong with the installation.