Dropbox Not working

Hi Team,

I configured Nethserver with Multiwan and Proxy Server, however Dropbox Application is not synchronising. Is there any configuration that I needed in Nethserver to synchronize Dropbox? Thanks you

Regards,

Eliezer

If you’re using the SSL proxy see this thread:

Thank you for this information. Can I bypass also our different websites using this command? I am new with CentOS. I would like to ask a dumb question. Where will I encode the syntax? Thanks a lot

Yes you can, actually it’s a NethServer syntax not CentOS
Check out @filippo_carletti’s example, you can add sites separated by comma:

 config setprop squid SSLBypass .dropbox.com,.box.com,.yoursite.com

Thank you for this. I will do it tomorrow and will give you feedback. Thanks again

@/filippo_carletti and @alefat I follow the instructions but still not working please see image below:

any ideas? Thanks

Have you tried to manually set the proxy in dropbox preference panel?

Yup, but it keeps connecting.

Sorry, do you mean that if you set the proxy into dropbox preferences you can sync files?
And if you don’t set the proxy in dropbox but set it to transparent on nethserver ui is doesn’t?

No sir, When I set the proxy to preferences in dropbox is said connecting only. On the server it doesnt sync but when I open the Dropbox to web browser and login thats the time that tue dropbox application sync. Its wierd. :frowning:

And if you temporarily disable the NethServer web proxy everything works?
I’m lost, I think that we need to understand what’s really happening.
Could you have a look at squid/access.log after opening the dropbox client?

When I change the setting from transparent ssl to transparent only it works. Where can I locate the squid/access.logs? Thank you for the help

I already get rid the error message. The dropbox is still not working :frowning:

@filippo_carletti This is the log under squid/access.log:

1459525468.858 478 10.10.1.168 TCP_MISS_ABORTED/000 0 GET http://www.google.com.ph/? - HIER_DIRECT/216.58.220.131 -
1459525469.098 171 10.10.1.168 TCP_MISS/302 676 GET http://www.google.com/ - HIER_DIRECT/216.58.220.132 text/html
1459525469.573 472 10.10.1.168 TCP_MISS/302 779 GET http://www.google.com.ph/? - HIER_DIRECT/216.58.220.131 text/html
1459525476.705 25492 10.10.1.168 TCP_MISS/200 647 POST http://community.nethserver.org/message-bus/9a888c4e2e8e455b811f6892b8413d3f/poll? - HIER_DIRECT/162.243.22.6 application/json
1459525489.408 1830 10.10.1.168 TCP_MISS/200 7208 CONNECT 108.160.172.225:443 - HIER_DIRECT/108.160.172.225 -
1459525489.532 289 10.10.1.168 TCP_MISS/204 590 GET https://csi.gstatic.com/csi? - HIER_DIRECT/216.58.217.195 image/gif
1459525489.533 288 10.10.1.168 TCP_MISS/204 590 GET https://csi.gstatic.com/csi? - HIER_DIRECT/216.58.217.195 image/gif
1459525489.533 273 10.10.1.168 TCP_MISS/204 590 GET https://csi.gstatic.com/csi? - HIER_DIRECT/216.58.217.195 image/gif
1459525495.520 177 10.10.1.168 TCP_MISS/200 0 CONNECT 108.160.172.236:443 - HIER_DIRECT/108.160.172.236 -
1459525511.591 520 10.10.1.168 TCP_MISS/200 647 POST http://community.nethserver.org/message-bus/638e163b0a6c48b4bc5b7017c95876b6/poll? - HIER_DIRECT/162.243.22.6 application/json
1459525512.563 493 10.10.1.168 TCP_MISS/200 647 POST http://community.nethserver.org/message-bus/9a888c4e2e8e455b811f6892b8413d3f/poll? - HIER_DIRECT/162.243.22.6 application/json
1459525514.468 488 10.10.1.168 TCP_MISS/200 662 POST http://log.getdropbox.com/client/ping_http - HIER_DIRECT/108.160.172.195 text/plain

I’m not sure you will be able to make dropbox with on SSL with transparent SSL proxy. :frowning:
The only viable solution I see is the one proposed by @alefattorini.

Otherwise you can create a proxy bypass for hosts running dropbox client.

based on my observation that based on the logs dropbox is trying to connect to this address 108.160.172.x. problem is I am not sure how many ip address is this.

is there anyway that I can bypass the whole subnet? like 108.160.172.0/x?

When I tested my solution linked above, I extensively tested that dropbox was working fine.

1 Like

I am not sure why it is not working in my end. did I miss something in my proxy configuration? I follow the steps by step procedure that @gg_jr provided to me. :frowning:

Have you enabled web filter?
Try to disable all and check again.
Try to disable AV for a while.
Let only transparent proxy with ssl.
If it works, you can figure out what is blocking the connection.